Last updated: May 6, 2026

Store Name: Velorar

We’d love to hear from you! For questions, support, or business inquiries, please reach out to us using the information below:

📧 Email Support For all customer service inquiries, order issues, returns, and policy questions:

support@velorar.shop

We aim to respond to all emails within 24–48 business hours.

📍 Physical Address (Registered Business & Return Mailing Address) Velorar

412 S Animas St, Trinidad, CO 81082, USA

This address is for business and return shipping purposes only. We do not accept walk-in customers at this location.

⏰ Support Hours Our customer service team is available during the following hours (US Eastern Time):

Monday – Friday: 9:00 AM – 6:00 PM

Weekends & US Public Holidays: Closed (we will respond to inquiries on the next business day)

📞 Additional Contact Notes Order inquiries: Please include your order number in your email for faster assistance. Return requests: Contact us at support@velorar.shop before sending back any items. Wholesale / business inquiries: Please reach out to the same email with “Wholesale Inquiry” in the subject line.